Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.

Return Process 

• To start a return, you can contact us at info@nexinest.store Please note that returns will need to be sent to our warehouse which will be provided upon request.
• If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 
  
  You can always contact us for any return question at info@nexinest.store

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Nexinest Refund Policy

At Nexinest, we want you to be completely satisfied with your purchase of our top-quality home gadgets. If for any reason you are not happy with your order, we offer a straightforward refund policy to ensure your peace of mind.

Refund Processing

• Refund Timeline: Once we receive your returned item, your refund will be processed within 10 business days. You will receive a confirmation email once your refund has been issued.

• Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow additional time for your bank or credit card company to process the transaction.

30-Day Free Return Policy

• Eligibility: You can return any item within 30 days of receipt for a full refund. Items must be unused and in their original packaging.

• How to Return: To initiate a return, please contact our customer service team at info@nexinest.store. We will provide you with a return shipping label and further instructions. View return policy for more information.

Exclusions

• Items that are damaged, altered, or not in their original condition may not be eligible for a refund.
• Final sale items, if applicable, cannot be returned or refunded.

Customer Support

If you have any questions or need assistance with your return, please don’t hesitate to reach out to our friendly customer support team. We’re here to help!

Thank you for choosing Nexinest for your home gadget needs!

NexiNest

Email: Info@nexinest.store

Address: New York city, NY, United States.